Privacy Policy

Esta Política de privacidad describe las prácticas de privacidad para el Sitio operado por KidsShield.me (en lo sucesivo, el "Sitio", si es singular, o "Sitios") y cómo el Sitio operado por KidsShield.me collects and uses the personal data that you provide on the website KidsShield.me in order to use the service KidsShield.me. It also describes the choices available to you regarding our use of your personal information and how you can access, update and delete that information.

The use of the Site is possible without any indication of personal data; However, if a user wishes to use the KidsShield.me service through our Site, the collection and processing of personal data may be necessary. If the processing of personal data is necessary, we generally obtain consent from the user as the data subject.

The processing of personal data such as the name, address, email, telephone number or billing data of an interested person will always be in accordance with the General Data Protection Regulation (GDPR) and in accordance with the protection regulations. country-specific data collection applicable to KidsShield.me. Through this Privacy Policy, we would like to inform the general public about the nature, scope and purpose of the personal data we collect, use and process. Likewise, interested parties (users) are informed, through this Privacy Policy, about the rights that correspond to them.

As a controller, KidsShield.me has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this Site.

En esta Política de privacidad, "KidsShield.me", "nosotros" y "nuestro" significan KidsShield.me.

DEFINITIONS:

Due to personal data, means any information relating to an identified or identifiable natural person (“interested individual/user”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more specific physical or psychological health factors. , genetic, mental, economic, cultural or social of that individual.

The interested party/user is an identified or identifiable natural person whose personal data is processed by the controller; a software user KidsShield.me.

The processing is any operation or set of operations that is performed on personal data or sets of personal data, whether by automated means or not, such as collecting, recording, organizing, structuring, storing, adapting or altering, retrieving, consulting, using, disclosing by transmission, dissemination or making available, alignment or combination, restriction, erasure or destruction.

Pseudonymization is the processing of data in such a way that the personal data can no longer be attributed to a specific individual/data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that Personal data is not attributed to an identified or identifiable natural person.

The encryption It is a security measure for personal data; As a form of encryption, it is a process by which personal data is transformed into an encrypted, intelligible version using encryption algorithms and an encryption key, and by which a decryption key or code allows users to decode the data again.

Consent of the interested party / user It is any express, informed, unequivocal and freely given manifestation of the will of the interested party/user by which he, through a declaration or a clear affirmative action, manifests that he agrees to the processing of personal data that concerns him/her.

The controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in the Member States of the European Union and other provisions related to data protection is:

KidsShield.me

Email: support@kidsshield.me

COLLECTION AND USE OF INFORMATION:

Anyone can access our Site without having to provide their personal data.

The purpose of the processing of your personal data by KidsShield.me y la recopilación de información sobre usted es el siguiente (el "Propósito"):

• Your intention to use our Service;
• Let KidsShield.me provide the User with the requested and purchased Service;
• For the performance of a contract to which the user is a party, in accordance with the GDPR, and the data collected is necessary for KidsShield.me identify the user and the payment processor sends the charge to their credit card number. ;
• To verify your identity and provide customer service and support;
• Analyze your use of our Site and Service to better understand how they are used so that we can improve our Services and user experience, thereby attracting and retaining users.

As you are willing to use our Service, you must provide your personal data (to register an account and purchase software), thereby becoming a user of KidsShield.me.

For this Purpose, we collect and process two types of information:

aggregate monitoring (collective data related to a group or category of customers) and Site usage information that we automatically collect when you access our Site, such as (1) types and versions of browsers used, (2) the operating system used by the access system, (3) the site through which the access system reached the Site (also called referrer), (4) the subsites, (5) the data and time of access to the Site, (6) the Internet provider of the access system, (7) data provided by Google Analytics, Facebook pixels, AdWords pixels, Google Tech Manager, Zendesk and Zopim, and (8) any other similar data and information that may be used in the event of attacks on our systems of information technology.

When using these general data and information, we do not draw any conclusions regarding the person concerned. Rather, this information is necessary to (1) correctly enter the content of our Site, (2) optimize the content of our Site in addition to its advertisements, (3) ensure the viability of our information systems and Site technology in the in the long term, and (4) provide law enforcement authorities with the information necessary for prosecution in the event of a cyber attack.

Therefore, we anonymously analyze the collected data and information in order to increase the data protection and data security of our enterprise and to ensure an optimal level of protection for the personal data we process. Anonymous data from server log files are stored separately from all personal data provided by a data subject (depersonalization), and

personal data that you voluntarily provide, subject to your consent, when placing an order for a KidsShield Software subscription plan.

Please note that you are not required to provide us with your personal data. However, if you do not provide us with your name and email address, you will not be able to create an account to log in and make a purchase of the KidsShield.me Software and consequently use our Service.

COLLECTION AND USE OF PERSONAL DATA:

We strive to comply with GDPR and implement the principle of data minimization. The personal data, as defined above, that we collect consists of:

full name (first and last name), (ii) email address, providing the interested party with the possibility to register an account and become a user of our Service in order to use the KidsShield.me Software in a correspondent, (iii) information billing information, including full address, zip code, city, country, phone number (not required), (iv) payment method (not full credit card number or expiration date), (v) address IP: assigned to the Internet Service Provider (ISP) and used by the interested individual/user, and (vi) location data: for statistics on user areas.

The storage of this data is the only way to prevent misuse of our Service and, if necessary, allow the investigation of crimes.

The storage of this data is necessary to protect the controller. This data is not transmitted to third parties, unless there is a legal obligation to transmit the data, or if the transfer has the purpose of criminal proceedings.

The personal data entered by the interested party/user are collected and stored exclusively for the internal use of the data controller and for its own purposes. Personal data are stored separately in the KidsShield.me database to avoid identifying the data subject through depersonalization functions in accordance with the storage limitation principle of the GDPR.

No autorizamos el uso de sus datos personales por parte de terceros (solo en las condiciones excepcionales que se describen a continuación en "Asuntos legales"). Operamos y mantenemos una variedad de medidas de seguridad en línea para proteger y mantener su información personal privada y segura.

When purchasing KidsShield.me Software, you must fill out the User Information, which must contain your personal information such as identification (first name, last name) and email, which are processed and stored by KidsShield.me.

You must also complete the Billing Information and Payment Method, which must contain your personal data, which is partially stored by KidsShield.me and processed by payment providers.

Depending on the personal information you provide us during account registration, we may send you a welcome email to verify your username and password.

You can log into your account on the Site using the username and password sent to your email. All activity on your account is password protected, and you must maintain and take all necessary measures to protect the confidentiality of your password.

We will also contact you to answer your questions regarding any information or Services you request.

Our Site contains information that allows quick electronic contact with us, as well as direct communication with us, which also includes a general email address. If a user contacts us by email or via a contact form, the personal data transmitted by that user is automatically stored. We will communicate with you by email or any other method you choose (including, but not limited to, telephone).

We may use your Personal Data to: (a) improve your browsing experience by personalizing the Site and improving the Service; (b) send you information by email regarding registration status, password verification, payment confirmation; (c) send you communications related to your use of the Service, and (d) provide our partners with statistical information about our users through secure channels under data processing agreements (DPA).

We may use your personal information to contact you with newsletters, promotional or marketing materials, and other information related to the Service. In this regard, you must provide your consent separately within your account for each communication. You can always unsubscribe from any type of communication in your account.

As you use our Service, you may import information you have collected from target devices into your account. All information is stored and encrypted on KidsShield servers. Information downloaded by a user to their device or browser is not encrypted and the user is solely responsible for protecting it. We have no direct relationship with anyone other than you and, as such, you are solely responsible for ensuring that you have appropriate consent to collect and process information from the owner of a target device.

If you use a computer in a public place or share a computer with others, remember to log out of your account and close your browser window when you end your access to our Site and Service to prevent others from accessing your personal information. You are solely responsible for the control and use of each password you create.

AGGREGATE INFORMATION THAT IS COLLECTED AUTOMATICALLY, COOKIES, LOG FILES, PIXEL TAGS:

We also collect and store information that is automatically generated as you navigate our Site to improve your experience on our Site using tracking technologies such as Cookies, Log Files, and Pixel Tags.

A medida que navega por nuestro(s) Sitio(s), la información que recopilamos es información en "archivos de registro" sobre la conexión a Internet de su dispositivo, el tiempo que pasa en el Sitio y las páginas a las que accede durante cada visita al Sitio. Usamos esta información para analizar tendencias, administrar el Sitio, monitorear el movimiento de los usuarios en el Sitio y recopilar información estadística general para uso agregado.

Our site uses cookies. Cookies are text files that are stored on a computer system through the Internet browser. Cookies are small files that your web browser writes to your hard drive for record keeping. By showing how and when visitors use the Site, Cookies help us monitor user trends and patterns. They also prevent you from having to re-enter your preferences in certain areas of the Site where you previously entered your preference information.

Cookies contain a cookie ID. The cookie ID is a unique identifier for the cookie. It consists of a string through which Internet pages and servers can be assigned to the specific browser where the cookie was stored. This allows websites and Internet servers to differentiate the specific browser of the user concerned from other browsers that contain other cookies. A specific browser can be recognized and identified using the unique cookie ID.

Through the use of cookies, KidsShield.me is able to provide users of this website with a friendlier Service that would not be possible without the setting of cookies. By means of a cookie, the information and offers on our website can be optimized with a focus on the user.

The interested user may, at any time, prevent the installation of Cookies by our Website by means of the corresponding configuration of the browser used, and may therefore permanently deny the installation of Cookies. This is possible in all popular browsers. If the interested user disables the installation of Cookies in the browser used, not all functions of our website may be fully usable.

If you do not wish to receive cookies, you can reject them by adjusting your browser settings to reject them. If you do so, we may not be able to provide you with some of our features, services or support. If you have visited our Site before, you may also need to delete existing cookies from your browser.

KidsShield.me may also use pixel tags (single-pixel image files, also known as clear GIFs or web beacons) to access cookies and count users who visit the site or open our HTML-formatted emails. .

SECURITY:

When you register an account, you will receive an email with instructions for a private key, or you can download it from your account. This private key is used to encrypt your personal data and restore access to your data in the event you lose your password.

The private key is stored on KidsShield servers in encrypted form. In the case of a private account, the private key is stored for the period of an active account.

The storage period for this private key is one (1) day after you request to delete your account.

LEGAL:

KidsShield.me considers your use of its Services to be private. However, we may disclose your personal data stored in your account and/or KidsShield.me servers and databases to:

(1) comply with the law or legal process served on us;

(2) enforce and investigate potential violations of this Privacy Policy; including using this Service to engage in or facilitate activities that violate the law;

(3) investigate possible fraudulent activities; either

(4) protect the rights, property or safety of KidsShield.me, its employees, its customers or the public.

In the event of a change in control of KidsShield.me (such as the transfer of assets through the merger, divestiture or liquidation of the business entity, or any part of its property, assets or stock), or in the event of a direct or indirect transfer sale of any part of its publishing properties and/or its site(s), the personal data of the users of the affected sites in our possession will be transferred to the new owner/successor. You will be notified of any such transaction and may exercise your legal rights under the GDPR. You can always change or delete your personal data, or cancel your participation by contacting us as indicated below,

We may share aggregated information with third parties, including strategic partners, for marketing or promotional purposes under data processing agreements, which protect the transfer and processing of personal data (DPA) in accordance with the GDPR.

The controller may also transfer to one or more processors (e.g. a payment provider under a data processing agreement) personal data of a data subject for the purpose of payment processing, which are attributable to the controller. and without which a user cannot acquire the Software and use the Service.

As we use a third-party technology service to provide the service, we may transfer your personal data internationally. The providers of such technological services may process personal data collected in the process of providing their services to us on a subcontractor basis only under a data processing agreement (DPA) in accordance with the GDPR.

If there is a risk of unauthorized disclosure of personal data, the controller communicates the personal data breach to the data subject without undue delay. However, since the controller has implemented appropriate technical and organizational protection measures, such as encryption, which have been applied to the personal data affected by the personal data breach, the controller is not obliged to notify the data subject.

However, encryption is useless if the access password or other credentials are poorly protected and stored by the person concerned. In this case, the controller is not responsible for the violation of personal data.

In the event of a personal data breach, the data controller will, without undue delay, whenever possible, notify the competent supervisory authority within 72 hours of becoming aware of this fact.

RIGHTS OF THE INTERESTED PARTY:

a) Right of confirmation

Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether personal data concerning him or her are being processed.

If one of the above reasons applies, and a data subject wishes to request the deletion of personal data stored by KidsShield.me, he or she may contact us at any time as indicated at the end of this Privacy Policy. We will immediately ensure that the deletion request is fulfilled immediately.

b) Right of access

Each data subject shall have the granted right to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. Additionally, the interested party has access to the following information:

• the purposes of the processing;
• the categories of personal data involved;
• the recipients or categories of recipients to whom the personal data have been or will be communicated, in particular recipients in third countries or international organisations;
• where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
• the existence of the right to request from the controller the rectification or deletion of personal data, or the limitation of the processing of personal data affecting the interested party, or the purpose of such processing;
• the existence of the right to lodge a complaint with a supervisory authority;
• where personal data is not collected from the data subject, any available information as to its source;

Likewise, the interested party will have the right to obtain information as to whether personal data are transferred to a third country or to an international organization. In such case, the data subject shall have the right to be informed of the appropriate safeguards in relation to the transfer.

If one of the above reasons applies, the data subject may contact us at any time as indicated at the end of this Privacy Policy. We will immediately ensure that the deletion request is fulfilled immediately.

CHILDREN'S PRIVACY:

The provision of our Service is generally not directed to children. This Site is not intended for use by children under 18 years of age. We do not knowingly collect information from children and minors. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children to never provide information on our Site without their permission.

Our Site and Service do not target, nor do we knowingly collect, personal data from children under 13 years of age. If we have factual knowledge that we have collected personal data from a child, we will comply with industry guidelines and applicable laws and delete it immediately, unless we are legally required to retain such data.

We do not collect information collected by you from a child's target device. All information is encrypted.

DATA PROCESSING ON YOUR BEHALF: KidsShield.me AS DATA PROCESSOR:

Target device data.Al registrar una Cuenta con KidsShield, el Servicio comienza a recopilar datos de un dispositivo de destino vinculado a la Cuenta, que pueden incluir datos personales relacionados con usted, los usuarios de un dispositivo de destino o terceros ("Datos de usuario" , incluida información sobre un dispositivo de destino, sitios web y aplicaciones que se utilizan, contactos, conexiones, pagos, mensajes y otras comunicaciones, contenido publicado y recibido, etc.). De acuerdo con la ley de privacidad aplicable, en la medida en que se aplique al Servicio, usted es el Controlador de datos de ese Dispositivo de destino y nos designa como el Procesador de datos de dichos datos con el fin de proporcionar el Servicio.

Your use of data on the target device.As Data Controller, you warrant that you have appropriate authority to collect and process the Target Device Data and agree to process and use the Target Device Data in accordance with this Privacy Policy, the Terms of Use and applicable law, and only for the express purposes of the Service. You will not submit to the Service any personal data relating to an individual who has not consented to such processing. Through the Service, you may also access a copy of the Target Device Data collected by us on your behalf. You will protect the confidentiality of accessible Target Device Data and prevent access or disclosure to unauthorized third parties. You will inform us within 24 hours of any problems arising from the management of your Account and/or Target Device Data. You will be responsible for any unlawful use of another person's data (personal or otherwise) through the Service on a target device, including any use that is contrary to applicable data protection laws and/or that violates this Privacy Policy.

Obligations of the Data Processor.As a Data Processor on your behalf, we will (a) implement appropriate technical and organizational measures to protect the Data on the target device from unauthorized or unlawful access, loss, destruction, theft, use or disclosure; (b) we will limit access to the Target Device Data to only those employees who need to know it to allow the Processor to run the Service; . Upon expiration or termination of this Agreement by canceling registration or at your request, we will terminate any and all uses of the Third Party Data and destroy it or return it to you, except as provided above regarding backup and termination of the data. We will not disclose Target Device Data to third parties without your prior written consent or pursuant to a judicial or administrative decision.

Guarantees. You are solely responsible for the use of the Account and the processing of personal data linked to your Account, including, but not limited to, the collection, storage and analysis of personal data from a target device. KidsShield.me automatically uses the settings and instructions provided by you and you are solely responsible for your Account settings.

You are solely responsible for the use of the Account and the processing of personal data linked to your Account, including, but not limited to, the collection, storage and analysis of personal data from a target device. KidsShield.me automatically uses the settings and instructions provided by you and you are solely responsible for your Account settings.

Indemnity. You agree to indemnify and hold us harmless from any claims, damages and losses that we may suffer in connection with or arising from the processing of Target Device Data and other personal data of third parties submitted to our systems in the course of using and providing the Service.

DATA DELETION:

We generally retain all logs and information downloaded from a target device in an identifiable form for a period of 3 months to provide our annual performance report.

Please note that all records and information downloaded from a target device using KidsShield software stored in the database for more than 3 months will be automatically deleted for security reasons and you will be notified appropriately. Logs can be downloaded prior to the period stated above for additional storage if required.

We do not store on our servers all information downloaded from a target device in case of an active account for a period longer than three (3) months. After the expiration of this period, all information is deleted. In the case of expired accounts, all information downloaded from a target device is deleted within a period of 1 (one) month.

Additionally, through the Account, you can delete all saved historical data at any time. This data will no longer be accessible and will be completely deleted from our systems at the next backup, except as noted below.

If you want to delete all logs and information downloaded from a target device in your account, uninstall KidsShield from your device(s) and send an email to support@kidsshield.me (o haga clic en "Eliminar mi Cuenta” en su Cuenta). Su cuenta se eliminará de forma permanente dentro de los 30 días o menos de nuestros sistemas, servidores y copias de seguridad activas. Al eliminar su Cuenta, también se eliminarán todos sus datos personales, a excepción de la información de facturación de conformidad con una obligación legal, que requiere procesamiento por ley del Estado miembro al que estamos sujetos, y la información recopilada de un dispositivo de destino.

HOW DO I CANCEL MY SUBSCRIPTION OR CHANGE MY PERSONAL DATA?:

To opt out of receiving future email communications from us, simply click the unsubscribe button in the email or contact us as indicated at the end of this Privacy Policy. We need up to ten (10) business days to ensure your request is fulfilled.

To change the personal data you have provided to us, please contact us as indicated at the end of this Privacy Policy.

CHANGES OR UPDATES TO THIS PRIVACY POLICY:

We may modify this Privacy Policy at any time and post any changes to this Privacy Policy on the Site, so please review it frequently. We have indicated the date of the current version of this Privacy Policy below so that you know when it was last updated.

Changes to this Privacy Policy may not affect your personal data that we previously collected from you or after such changes.

If you object to these changes, please contact us as indicated below.

CONTACT US:

If you have any questions about this Privacy Policy or would like to make changes to your personal information or remove yourself from our database, please contact us at support@kidsshield.me e ingrese solo las palabras "Re: Política de privacidad" en el campo de asunto del correo electrónico.